COVID-19 Update

Hello Olson Orthodontics Patients and Families:


As always, we are excited to welcome you to our office, but we need to make you aware of important changes we have made to ensure we do everything we can to keep you, all of our patients, and our staff healthy.  In addition to the standard infection control protocols we follow, we are taking additional measures to comply with updated requirements of the CDC and the Arizona Dept. of Health Services to protect against COVID-19.   Please be aware these requirements are specific to dental and healthcare offices, which means they differ from other businesses.


We appreciate your patience as we need to adjust how we care for everyone who enters our office.  Please take the time to read this information so you know what to expect – these changes are to benefit everyone, and we will need to be strict in adhering to the following processes:


Before Appointments
  • Patients are expected to have brushed immediately prior to their appointments.

  • Monitor your/the patient’s health – if you are sick, have flu-like symptoms, a fever, a cough or have been in contact with anyone suspected to have COVID-19, please stay home and contact us to reschedule.  Anyone who comes to the office with any symptoms will be asked to leave to protect others.


Arriving for Appointments

  • We have limited seating in our reception area, therefore patients and one accompanying person are permitted at this time.  Please do not bring family additional members/friends as they will be asked to wait outside in your car.


  • Wear a mask/cloth face covering into the office.  The CDC and the American Dental Association currently require facial coverings in dental and healthcare settings.


Once in the Office

  • Prior to being seated for treatment we will ask you screening questions to assess your recent health and exposure to COVID-19.

  • Anyone accompanying a very young patient will be asked to wait in the reception area. Only patients will be permitted to stay in the clinic area, and accompanying parents may be updated in the clinic at the end of the appointment.

  • Along with limited seating, all video games and the cookie/beverage station have been removed to limit contact areas in the reception area.  No food/drink is permitted in the office with the exception of water.

Our Team

  • All team members will complete the daily health screening; any team member that develops symptoms will go home to comply with the same procedures we are asking of our patients.


  • We will be wearing masks throughout the office to protect both patients and our team.

It is a pleasure and privilege to care for you, and we have made these changes to provide you the best care we can.  Please understand that it is not possible to maintain social distancing between patients and staff at all times.  Although exposure to any illnesses is unlikely and we are doing all we can to limit the risks, we are all at risk of exposure to illness anywhere we interact with others, whether it is in our office or elsewhere.  Therefore, while coming to your appointment has inherent risks, we are doing what we can to minimize them out of an abundance of caution and with much care.  As new information becomes available, we will make the appropriate and necessary changes and keep you informed.


Thank you for your patience and understanding – we care deeply for you all, and if you have any questions or concerns please contact our office at 623-536-7004.

Sincerely,


Dr. Olson and the Olson Orthodontics Team

 

Olson Orthodontics

  • Litchfield Park Office - 13575 W. Indian School Rd., Suite 400, Litchfield Park, AZ 85340 Phone: 623-536-7004
  • Verrado/Buckeye Office - 4252 N. Verrado Way, Suite 105, Buckeye, AZ 85396 Phone: (623) 536-7004

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